C9Domains.com website is an online store specialized on selling carefully selected premium .io domain names.
In this Policy the following terms shall have the following meanings:
- “Cookies” means a small text file placed on your computer or device by our site when you visit certain parts of this website.
- This website means – www.C9Domains.com or https:/c9domains.com/
What Does This Policy Cover?
Do we use “cookies”
When you visit our website, the server may attach a “cookie” to your computer’s memory. A “cookie” assists us to store information about how you use our website and to make assumptions about what information may be of most interest to you. This information is generally not linked to your identity. We may use knowledge of your user experience to better understand what goods or services may be of interest to you and to collect statistical information.
What information do we collect?
Depending upon your use of our website, we collect and hold your Personal Information which may include your name, email address, phone number, mailing address, information relating to your business and other information relevant to the supply of our goods and services. However, other important personal information such as bank or credit cards you supplied when you buy any of the domains sold in this website, are being handled and collected by the third party escrow services including but not limited to Escrow.com or PayPal, which we use as this website’s payment processor to secure and protect the transacting parties (Buyer and the Seller) in making sure that the domain acquisition transaction is paid and transferred to you as the buyer. We may also collect non-personally identifiable information about you (such as anonymous usage data, IP addresses and location, browser, or platform type etc.).
How do we collect Personal Information?
We collect your Personal Information during providing our goods and services to you. This includes when you visit or use out platform, provide information to us by email, when you contact us thru email, when you provide us with information relating to your business, when you ask us to send you newsletters, alerts, or other materials, or otherwise via customer enquiries and communications, when you bid or buy one or more of the .io domain names that this website is selling. You may also provide us other information through a web form when you otherwise communicate with us regarding our domains.
When you visit our website, some information may also be collected from your computer and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history, and your web log information.
Generally, we collect your Personal Information directly or automatically when you visit our website. We may also collect your Personal Information from other people or organizations if you have given your consent. But we will never collect your financial information (such as credit card or bank account numbers) in connection with a transaction you will make with this website, since your financial information will be managed and handled by our third party Escrow payment processor.
Social media sites may also give us automatic access to certain personal information retained by them about you (e.g., content viewed by you, content liked by you, and information about the advertisements you have been shown or have clicked on, etc.). You control the personal information you allow us to have access to through the privacy settings on the applicable social media site and the permissions you give us when you grant us access to the personal information retained by the respective social media site about you. We may also use plug-ins or other technologies from various social media sites. If you click on a link provided via a social media plug in, you are voluntarily establishing a connection with that respective social media site.
How Do We Use Your Data?
We only collect or hold your Personal Information for legitimate purposes, to provide you with our goods and services. All personal data is stored securely in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR) We use your data to provide the best possible services to you, which includes supplying our products and services to you, personalizing and tailoring our products and services for you, responding to communications from you, supplying you with email newsletters that you have subscribed to (you may unsubscribe or opt-out at any time by clicking the Unsubscribe or Opt-Out link in each email), market research, analyzing how you use our website and gathering feedback to enable us to continually improve your user experience in using our website. In some cases, the collection of data may be a statutory or contractual requirement, and we will be limited in the products and services we can provide you without your consent for us to be able to use such data. With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email, telephone or post with information, news and offers on Our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your privacy rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015. Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights.
How Do We Store and Share Your Data?
We only keep your data for as long as we need to, to use it as described above. In any event, we will conduct an annual review to ascertain whether we need to keep your data. Your data will be deleted if we no longer need it in accordance with the terms of our Data Retention Policy.
We take all reasonable steps to keep your Personal Information secure and to ensure it is protected against misuse, loss, unauthorized access, modification, or inappropriate disclosure. We may keep your Personal Information in both hard copy and electronic forms but adopt appropriate technical and organizational security measures to protect it including by storing it in secure systems accessible only to authorized personnel. We also urge you to take steps to keep your Personal Information safe, such as choosing a strong password and keeping it private, as well as logging out of your account on our third-party payment
processors including but not limited to Escrow.com and/or PayPal and closing your web browser when finished using these platforms on a shared or unsecured device.
Personal Information of minors
We do not knowingly collect or solicit Personal Information from anyone under the age of 16 years of age or knowingly allow such persons to use our goods or services (including by registering an account on our Platform). If we become aware that we have collected personal information from a person under the age of 16 years without parental consent, we will take all reasonable steps to delete that information.
How Can You Control Your Data?
Rights on Your Personal Information under GDPR
Under the GDPR, you have the right to request access to, deletion of or correction of your personal data held and stored in our safe and secured data storage, the right to complain to a supervisory authority, be informed of what data processing is taking place, the right to restrict processing, the right to data portability, object to processing of your personal data, and the rights with respect to automated decision-making and profiling.
Queries and complaints
If you have a question or want to make a complaint about how we handle your Personal Information, please contact us using the details below. We will review any question, complaint or concern you may have and will respond to you after we have carefully
considered it. We will, where reasonably possible, take steps to investigate and resolve complaints within 30 days. Please note, we may require further information from you to resolve any complaints. If we need more time, we will notify you about the reasons for the delay and seek to agree a longer period with you (if you do not agree, we may not be
able to resolve your complaint).